Shipping & Returns
Shipping:
1.Processing Time: Orders are typically processed within 1-2 weeks after payment confirmation.
2. Shipping Methods: We offer a variety of shipping options to best suit your needs. You can choose from standard, expedited, or express shipping during checkout.
3.Shipping Fees: Shipping fees are calculated based on your selected shipping method and destination. The cost will be displayed during the checkout process.
4. Delivery Time:Estimated delivery times depend on your location and chosen shipping method. You will receive a tracking number via email to monitor your shipment’s progress.
Returns:
1. 30-Day Return Policy:If you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery for a refund or exchange.
2. Return Condition:Returned items must be in their original, unused, and undamaged condition, with all tags and packaging intact.
3. Return Process:To initiate a return, please contact our customer support team for return instructions. We may require proof of purchase.
4. Refund or Exchange:You can choose either a refund to your original payment method or an exchange for another product of equal value.
5. Return Shipping:Customers are responsible for return shipping costs, except in cases of product defects or shipping errors on our part.
6. Refund Timing:Refunds will be processed within 7-14 business days after receiving the returned item.
7. Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately, and we will arrange a replacement or refund.
Please note that this policy is subject to change, and any updates will be posted on our website. If you have any questions or need assistance with shipping or returns, please don’t hesitate to reach out to our customer support team. Your satisfaction is our priority.